We have a new online reporting system for repairs.
We have a commitment to resolve issues quickly and reliably. The online system helps us to receive the information we need in order to understand the problem.
You are able to upload photos of the problem that may help our contractors to bring the right tools and equipment to fix the problem first time.
Repairs for non-emergencies that are reported through Fixflo are likely to be dealt with more quickly than those reported by telephone or email.
Emergencies must continue to be reported to us by telephone:
0203 176 1270 in office hours
07817 015992 for out of hours
07740 822692 for out of hours (if the above number is unresponsive)